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Privacy Policy
Last updated: 1-27-2026
ReOnto (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or use our services.
By using this website or submitting information to ReOnto, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a. Information You Provide Directly
When you contact us, complete an intake form, or engage our services, you may provide:
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Name
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Email address
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Phone number
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Employment information
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Health coverage and COBRA-related information
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Documents you upload or share (e.g., notices, billing statements, proof of payment)
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Any other information you choose to provide
You are not required to provide information, but certain services may not be possible without it.
b. Information Collected Automatically
When you visit our website, we may automatically collect limited technical information, such as:
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IP address
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Browser type
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Device type
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Pages visited
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Date and time of access
This information is used for website functionality, security, and basic analytics.
2. How We Use Information
We use personal information to:
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Review and respond to inquiries
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Assess whether your situation may be eligible for ReOnto’s services
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Provide administrative support services related to COBRA coverage
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Communicate with you about your matter
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Improve website performance and user experience
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Comply with legal and regulatory obligations
We do not use your information to provide medical, legal, or insurance advice.
3. How We Share Information
We may share information in the following circumstances:
a. With Service Providers
We may share information with trusted third-party service providers that help us operate our website or services (e.g., secure form providers, document management, email systems). These providers are required to handle information appropriately.
b. With Third Parties at Your Direction
With your authorization, we may share relevant information with:
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Employers
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Plan sponsors
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COBRA administrators
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Benefits vendors or insurance carriers
This sharing is limited to what is reasonably necessary for administrative purposes.
c. Legal or Compliance Purposes
We may disclose information if required by law, court order, or to protect our rights, users, or the public.
4. What We Do NOT Do
ReOnto does not:
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Sell personal information
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Rent or trade personal information
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Use personal information for advertising unrelated to our services
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Share information for marketing purposes without consent
5. Data Security
We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, or misuse.
However, no system is completely secure. You acknowledge that transmission of information over the internet carries some risk.
6. Data Retention
We retain personal information only as long as reasonably necessary to:
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Provide services
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Maintain records of engagements
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Comply with legal or operational requirements
Information may be deleted or anonymized when no longer needed.
7. Your Choices and Rights
Depending on your location, you may have the right to:
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Request access to the personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your information, subject to legal and operational requirements
Requests can be made by contacting us using the information below.
8. Cookies and Analytics
Our website may use cookies or similar technologies to support basic functionality and analytics. You can control cookies through your browser settings.
We do not use cookies for targeted advertising.
9. Children’s Privacy
ReOnto’s services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Third-Party Links
Our website may contain links to third-party websites. ReOnto is not responsible for the privacy practices or content of those sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Continued use of the website or services constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact: